All TNS purchases are non-refundable. Please make a note of expiration dates of your purchases. If you would like a friend to take a class with you you may purchase a gift certificate for them. Sharing packages is not allowed.
In order to keep from losing a class pass you must cancel your reservation for the class.
All classes are subject to cancellation if there is low sign up ahead of time. If you are signed up for a class that is canceled you will not lose that class. It will be added back in to your account.
We recommend showing up 10 to 15 minutes before your class begins to avoid being late. Warming up properly is one of the most important parts of class. If you are more than 5 minutes late to class we have the right to not allow you to participate and you will lose that class.
SIGN UP AHEAD
We love it when our students sign up ahead of time! We highly recommend it due to limited class size. It ensures your spot in class, it helps our teachers prepare and it should also help motivate you to come!
LAST MINUTE DROP-INS
You are welcome to walk in and join a drop in class without signing up online if space allows! However, we do recommend reserving your spot online ahead of time for both drop in classes and series, because it guarantees your spot in class.
PLEASE CHECK IN WITH THE FRONT DESK BEFORE CLASS
If you are taking one class or multiple classes that day, please let them know when you check in. Even if TNS is your second home, please still check in.
PLEASE KEEP YOUR VOICES DOWN WHILE ENTERING THE STUDIO
Whether it’s the front room or the pole room, please keep your voices down when entering either studio if another class is in session.
For liability reasons, please don’t teach pole moves and pole tricks to another student, even if they ask nicely. We don’t want anyone to get hurt - even if intentions are good.
Please put back heels you borrow, put dirty rags in their bins, and clean your pole at the end of class.
TNS is a very special place for many reasons, and kindness, acceptance, and respect for each other is key.